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Quality Assurance

Office Cleaners R Us is committed to delivering consistent and high quality commercial cleaning services.
We achieve this by utilising the following measures ensuring our commercial cleaning services are
delivered to the best possible standard.
Service Standards
We discuss, agree and plan your cleaning requirements and outline our commitment when we
provide you the cleaning proposal, the cleaning services and expectations are written on the
agreement, enabling us to guarantee our work and provide consistent results.

Our Commitment to Provide the Best Cleaning Employees
Our employees are hand-picked and security checked, before undergoing various training modules
and one-on-one training as part of the induction. They are then tested before receiving the 'Office
Cleaners R Us Professional Cleaner' status.

Contact & Communication
Our cleaning staff is usually on site when you are not and a communication book is provided to
keep in contact with our cleaners and supervisors concerning all work.

Our supervisors visit every client regularly to walk the site, score each area objectively and discuss
the results directly with the client.

Continuous Improvement
Our promise of commitment to quality is embedded within the on-going training received by our
staff  to develop and improve their skills.

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